Would some orders be fulfilled faster than others?

As soon as your order is submitted, we will immediately pass it to one of our Fulfillment and Distribution Centers which are located worldwide for your convenience. Their first priority is to fulfill products in the order that they come in. As bonus, to best manage our order queue, they also route orders to whichever facility has more capacity. Order fulfillment always depends on the product and where it’s routed to, so newer orders might get fulfilled faster if they’re routed to another facility. As a result, this improves efficiency and you receive your items even faster!

For example, let’s say you have two different T-shirt orders, the former order might include a T-shirt which can only be fulfilled at facility A and it’s waiting in line. The latter order is a T-shirt which we can fulfill at facility B, so we might route that order and it gets fulfilled faster.

Please be mindful that changing an order which you’ve already submitted will have an impact on its place in the queue.