We know you want your order to arrive fast and we’re here to make this happen! We as soon as it is placed, we are immediately on it regardless of the order volume!
- Regrettably, this means that we are not allowed to cancel or make any changes to your order after you have submitted it into the system. This can include but is not limited to:
- Billing or shipping address correction/update
- Addition or removal of items ordered
- Change in color/size of items
- Addition or removal of a discount code
- Order cancellation request
- Shipping method change
While we cannot do this on your behalf, we can still offer assistance by suggesting possible solutions that could help with your specific situation. Do not hesitate to e-mail our support team at customerexperience@simble.ca.